There are many features on this website for which no registration is required. However, if you are interested in obtaining information from CERI, or in participating in certain activities on this website (such as making an online financial transaction, subscribing to one of our eblasts, becoming a volunteer, sponsoring a child, or participating in certain events), you may need to provide us with information about yourself. For example, if you make a donation to us or sponsor a child, we ask for your name, postal address, email, telephone number and your credit card number. If you participate in an activity such as a survey or sweepstakes, we may also ask you to provide other types of information such as gender and personal interests, which we may associate with personally identifiable information. In addition, we may combine personally identifiable information that you have provided to us with other information that is publicly available or that we receive from other reputable sources.
Other Information Collected
In addition to information you choose to provide to us, we also collect non-personally identifiable information through technology, to make our website more interesting and useful to you. For instance, when you come to our site, we collect your Internet Protocol (“IP”) address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet service provider). Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses to collect information regarding the frequency with which our visitors visit various parts of our sites. We may combine this information with personally identifiable information that you have provided to us and/or with other information that is publicly available or that we receive from other reputable sources in order to make our website and communications more targeted to your interests.
Finally, our website uses a variety of technical methods for tracking purposes, including clear gifs (also known as web beacons). Clear gifs are small pieces of data that are embedded in images on the pages of websites. We use these technical methods to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. These technical methods may involve the transmission of information directly to us or to a service provider authorized by us to collect information on our behalf. We also use these technical methods in HTML emails that we send our visitors who have agreed to receive emails from us, to determine whether our visitors have opened those emails and/or clicked on links in those emails. The information from use of these technical methods may be combined with information that is personally identifiable so that we can make our website, and any emails you have agreed to receive, more interesting to you.
CERI may use your personally identifiable information to deliver the products and services that you request, enhance your experience on our site, provide you with informational and/or promotional materials that you might find interesting, and for internal business analysis and other business purposes consistent with this policy. These uses may generally be categorized as relationship maintenance uses and promotional uses.
Promotional Use takes place when we use your personally identifiable information to provide you with promotional information about activities, services and products offered by CERI, including promotional material that you have requested. Examples of promotional uses include but are not limited to providing you with information about educational opportunities, providing you with promotional materials about CERI products and services as well as providing you with email newsletters. CERI may provide you with promotional materials by postal mail, email, telephone or other means.
You may opt out of receiving promotional communications from us by email as provided in the “Your Choices” section below. You may always opt out of receiving subsequent promotional emails by clicking on the unsubscribe link that we provide in every such promotional email message.
Please keep in mind, however, that when you purchase or request products or services from CERI, promotional materials may accompany delivery of that product or service. Any opt-outs that you may make will therefore not apply to these materials because they accompany products or services that you have requested.
Information Sharing and Disclosure
We take very seriously our responsibility to maintain your privacy with respect to your personally identifiable information. We will therefore share that information only with the following entities, and only in the manner described below.
Service Providers: CERI contracts with other companies to provide certain services on our behalf, including credit card processing, shipping, email distribution, and promotions management. We provide these companies only with the information they need to perform their services, and they are permitted to use the information only for that specific purpose or as required by law, unless any additional use or sharing of the information is separately permitted under another provision of this policy.
Aggregate Information (non-personally identifiable): CERI may share with third parties aggregated information about you and other visitors to our website. When we do this, however, we make any personally identifiable information non-personally identifiable by combining it with information about other individuals or by removing characteristics that make the information personally identifiable to you. We share this information in order to improve our website and develop content and services that we hope will be of interest to you.
We understand the importance of protecting our customers’ privacy, and we therefore provide you with the opportunity to opt-out of having your personally identifiable information used or disclosed for certain purposes. Receiving promotional communications from CERI is optional. If you do not wish to receive promotional communications from CERI, please call or write to us at the address below. As described elsewhere in this policy, it is also optional to allow us to share your personally identifiable information with selected reputable third parties so that they can provide you with promotional communications. If you do not wish us to do so, please call or write to us at the address below.
You may also use this address and phone number to request us to update or change any of your personally identifiable information, or to request additional information regarding our disclosure of your personally identifiable information to certain third parties for promotional purposes. Call us at (800) 830-2246. Write to us at: CERI, 1506 Bexar Crossing, San Antonio, TX 78232, or firstname.lastname@example.org
and include your name, address, telephone number, email address and a note of instructions.
If you have previously agreed to receive emails and/or newsletters from us, you may use the address and phone number above to notify us that you no longer wish to receive them. Because we plan our communications in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive our communications, please contact us again and we will make every effort to correct the situation.
Links to Other Sites
We may provide links on our website to other sites we think you will enjoy. These sites operate independently of CERI and have established their own privacy and security policies. We encourage you to be aware when you leave our site and to read privacy policies at any site you visit.
The security and confidentiality of your information is extremely important to us, and we take a number of steps to safeguard any personally identifiable information or credit card information that you provide to us. We use data encryption technology to help protect against loss, misuse or alteration of your credit card information. Secure Socket Layers (SSLs) encrypt the credit card information sent between your computer and our database. However, no method of transmitting or storing electronic data is ever completely secure, and therefore we cannot warrant or guarantee that such information will never be accessed, used or released in a manner that is inconsistent with this policy.
Personally Identifiable Information Contained in User Content
Some sections of our website may allow users to post or transmit messages, comments, screen names, computer files and other materials. CERI does not monitor such transmissions, and therefore cannot be responsible for any personally identifiable information or other information that may be contained in such transmissions.
Our website is a general audience site, and we do not knowingly collect information about children. Should a child whom we know to be under 13 make known to us his or her personally identifiable information, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personally identifiable information.